Last Updated: 12/5/19

The Ale Bar Ltd  is dedicated to protecting the privacy of those who use our services.  We are the data controller for your personal data and will ensure it is used and stored in accordance with the Data Protection Act (1998) , the Privacy and Electronic Communication Regulations (2003) and as of the 25th of May 2018, the EU General Data Protection Regulation (EU 2016/679).

The Ale Bar operates the subsidiary London Comedy Course  and all data processed by the subsidiary is controlled by the The Ale Bar Limited

 

Our address is 443 New cross Road, SE14 6TA   tel 0208 694 1888

 

You can email us regarding aspects of your data capture at thealebar@hotmail.com

 

Who Are We?

The Ale Bar Theatre is a producing and receiving theatre located in London.  We want to maintain the trust and confidence of our audience, participants and supporters as well as visitors to our website by ensuring you fully understand the way that we use your data.

Our Privacy Policy gives you detailed information on when and why we collect your personal information, how we use it, how we keep it secure and how long we keep it for.  It also explains how you can control the data we hold, including how to update your information when it changes.

Any information you provide us with helps us to deliver a more personalised experience and smoother ticket buying process.

 

How we collect your data

 

When you engage with us as an audience member  or Taking Part participant, we collect your information. This could be when you purchase a ticket or a membership, , sign up to course or sign up to our mailing list, either online or in person or on the telephone.

Collection of personal images

We use CCTV in and around our premises for monitoring and security purposes in line with CCTV guidelines. All images are wiped after 7days.     We will not undertake any filming or photography in any public area of our premises conducted by ourselves or a visiting company hiring the venue without first obtaining consent from the public visiting the venue.   Any filming by us or visiting companies and their representatives will be announced at point of sale of any tickets either online or in person and on all publicity material.  Any person not wishing to be captured on film or in a photo has the right to ask not to be captured on such a device.  The venue has a total ban on any filming or photography where the performer or audience members are aged under 18.

Information we collect

Prefix and full name

email address

Billing address

Phone number (if given)

Type of purchase

Payment card details - please note we do not retain these details and online bookings we have no direct access to this information as they are processed via a secure site.    

Delivery address

Imagery (CCTV, photography and video)

We do not hold details on the following

Date of birth, Ethnic origin, age, disability, bank details for direct debit as this is handled by a secure third party.

Third party source

We do not collect data from visiting companies using our venue and make it clear at point of sale for any tickets purchased, if the tickets are being bought via a external ticket source.  At present we only allow two such ticket sources which are Eventbrite and WEGOTTICKETS.  We have no access to any data collected by these companies and you should refer to the ticketing site or the visiting company on how this information is used.

Social Media

We use facebook, twitter and Instagram to notify  users of our activities and events.   All three have privacy settings which are available to use.  We have a facebook page , twitter page and Instagram  which requires the public to opt in to receive notifications from us direct to them.  If you no longer wish to recieve information from us, please unfollow or remove our feeds. 

Information to third party sources

We do not give information to any third party source unless to stop fraud or a criminal offence happening or at the request of a court order or warrent.   All information held electronically has restricted pass word access with access given at present to the aole director of the company